Support∣CHIAYO

EXCELLENCE IN SOUND

  • Product
    Wireless PA System

    Wireless PA System

    Wireless Microphone

    Wireless Microphone

    Antenna System

    Antenna System

    Infrared Microphone

    Infrared Microphone

    Transmitter

    Transmitter

    Module

    Module

    Tour Guide Microphone

    Tour Guide Microphone

    Conference Microphone

    Conference Microphone

    Wired Microphone

    Wired Microphone

    Accessories

    Accessories

  • Application
    Large Events

    Large Events

    Medium and Small Events

    Medium and Small Events

    Classroom

    Classroom

    Tour Guides

    Tour Guides

    Stage / Religious Events

    Stage / Religious Events

    Meetings / Classrooms

    Meetings / Classrooms

    Long-Range Audio Solutions

    Long-Range Audio Solutions

    Indoor Audio Solutions

    Indoor Audio Solutions

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Support

Simple DIY trouble shooting

Frequently asked questions

Simple DIY trouble shooting

Case Studies

  • The tour guide receiver has no sound.
    1. Ensure that the tour guide receiver is in the correct reception mode and is properly receiving the signal.
    2. Check the connection cables to ensure they are not loose or defective. Make sure all connections are securely plugged in.
    3. Verify that the volume on the tour guide receiver is not set too low. Adjust the volume to ensure it is at an audible level.
  • Tour guide system has short distance or signal dropouts?
    1. Antenna Installation Issues: Ensure that the antenna is correctly installed. Problems such as incorrect frequency bands, loose antennas, or antenna placement being blocked by obstacles can lead to short distances or signal dropouts.
    2. Battery Depletion: Check if the batteries in the devices are fully charged. Depleted batteries can significantly reduce the effective range and lead to signal interruptions.
  • Tour guide receiver or transmitter is not powering on.
    1. Power Switch Not Properly Turned On: Ensure that the power switch on the device is fully turned on. Sometimes the switch may not be completely engaged, which can prevent the device from powering up.
    2. Battery Depletion: The battery might be fully drained. Please recharge the battery and try turning on the device again after charging.
  • Profile

    About CHIAYO Product development Certificate
  • Product

    Wireless PA System Wireless Microphone Antenna System Infrared Microphone Transmitter Module Tour Guide Microphone Conference Microphone Wired Microphone Accessories
  • Contact

    If you have questions regarding our products, please email us at sales@chiayo.com.tw

Support∣CHIAYO

EXCELLENCE IN SOUND

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